In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:
We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.
We will process personal data that we hold about you in the following way:
We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.
Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.
In order to provide proper and safe dental care, we may need to disclose personal information about you to:
Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.
In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.
You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy X-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.
If you move to another dental practice we may (at our discretion) loan original X-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.
If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.
I took my 13 year old daughter for her second appointment with Almaas. My daughter had to have a tooth out, she had minimal pain. We were very satisfied with the treatment received. I would recommend this practice, all the...
The hygienist l saw by name Nusarat Jahan was professionally kind and advised me accordingly. She is a star.
I have been with Brigstock Dental for 0ver 20 years. I have always received excellent service, friendly and highly professional. I saw Dr Hassan today and had a very successful treatment with him. Thank you very much indeed, greatly appreciated...
Great service woth Davesh Patel, felt in safe hands
Delighted that Dentist Almas completed a thorough assessment of my teeth structure, hence encouraging me to take more care to my teeth. I feel comfortable when eating. I am aware that I need to attend the practice for regular check-up...
Thank you to the Staff at brigstock Dental especially receptionists who helped me as I walked in upset on a Friday 15th march evening as they was just going home out the door as I had been in pain during...
I had two appointments with Dr. Sangeetha on two consecutive days. I felt comfortable at all the times. Dr. Sangeetha gives good explanation of the treatment and the process. Her assistant and the staff in reception were good. I would...
Great dental practice! Dr Sangeetha and her nurse Salma are just the best ever! During my appointment I felt more like in SPA rather than in a dentist chair due to an absolutely painless treatment and very calm, friendly atmosphere....
Great dental practice! Dr Sangeetha and her nurse Salma are just the best ever! During my appointment I felt more like in SPA rather than in a dentist chair due to an absolutely painless treatment and very calm, friendly atmosphere....
I am extremely pleased with the treatment I had. I expressed my mistrust in dentists because of past experience and Dr Hassan assured me he would do the best for me. He talked me through each step of the procedure...
The staff at Brigstock Dental Practice are all very friendly and helpful. Dr Biney is always very helpful and kind. Highly recommend!
I had a wisdom tooth removed today. Needles to say I was not looking forward to it at all but my dentist was amazing!!! I can trust her 100% to look after me, especially as I'm a very nervous patient!...
My last visit to a dentist was in 2009, due to fear and being nervous I avoided the dentist. However, I needed to go and a friend recommended me Brigstock Dental. I put my big girls pants on and braved...
Dr.Reza was excellent today. He explained everything to me and feel happy about my experience.
Recommend by my husband to see Karin (Hygienist). She saw my son & was very thorough & took her time to explain the importance of how to look after his teeth. She did an amazing job with his teeth &...
It’s was amazing service and reasonable price Dr Mr Rudy give me amazing treatment
I recently had the pleasure of seeing Dr. Aram Navai, a Specialist in Endodontics, and my experience was exceptional. Dr. Navai took the time to thoroughly answer all of my questions, demonstrating a high level of patience and attentiveness. He...
It's very well maintained dental practice...staff is also helpful.. Its outstanding 👏 The all Admin department and applaud Doctor Reza Devari from my all family members..there is no more then 5 star otherwise I would have given.. I appreciate 🙏
Lovely secretary Tracy, was extremely helpful and kind. The Dentist Dr Zohaib was brilliant. Each time I go to Brigstock the team is amazing!
